Privacy Policy

Last updated: 12 Jan 2026

This Privacy Policy explains how SolarQuotation (“we”, “our”, “us”) collects, uses and protects your information when you use our website https://waapi.solarquotation.in, our CRM platform and related services (collectively, the “Service”).

1. Information we collect

We may collect the following types of information:

• Account information: name, email address, phone number, business name and password when you register.
• Lead data: customer contact details and enquiry information that you or your team import, upload or capture through integrations (e.g. Facebook Lead Ads, website forms, WhatsApp, etc.).
• Usage data: log files, IP address, device information, browser details and pages visited.
• Billing information: when you purchase a plan we may collect limited payment and invoicing details via secure payment gateways.

2. How we use your information

We use the collected information for the following purposes:

• To create and manage your SolarQuotation account.
• To provide, operate and improve our CRM and lead management services.
• To integrate with third-party platforms such as Facebook, Instagram and WhatsApp as configured by you.
• To send you service-related emails, notifications and important updates.
• To provide customer support and respond to your enquiries.
• To comply with legal obligations and prevent fraud or misuse.

3. Legal basis for processing

We process your personal data based on your consent, our legitimate interest in operating and improving the Service, and/or to perform our contract with you where applicable.

4. Cookies and tracking technologies

We may use cookies and similar technologies to remember your preferences, keep you logged in, analyse site usage and improve performance. You can control cookies through your browser settings, but disabling cookies may affect some features of the Service.

5. Third-party services & integrations

We may connect with third-party platforms such as Facebook, Instagram, Google, WhatsApp or email/SMS providers to help you capture leads and communicate with customers. Your use of such integrations is subject to the respective third-party terms and policies.

6. Data retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain information as required by law, to resolve disputes and enforce our agreements. You can request deletion of your account and associated data at any time (see “Data deletion” below).

7. Data security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Your rights

Subject to applicable laws, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data and account.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

9. Children’s privacy

Our Service is intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal data from children under 18.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated “Last updated” date. Continued use of the Service after any changes means you accept the updated policy.

11. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@solarquotation.in

Website: https://waapi.solarquotation.in